Return Policy Page

At Antrik.co, we want you to have a smooth shopping experience. If you are not satisfied with your order, you may request a return or replacement under the conditions below.


1. Eligibility for Return

You can request a return if:

  • You received a wrong product

  • Product arrived damaged or defective

  • Items are missing from the package

  • Product is unused, unworn, and in original packing

Return must be requested within [Insert number] days of delivery.


2. Non-Returnable Items

The following items cannot be returned:

  • Personal hygiene products

  • Innerwear

  • Cosmetics

  • Perishable or edible items

  • Customized or specially made products

  • Products without original packaging


3. Return Process

  1. Submit a return request through:

    • Email: [your support email]

    • Your order dashboard

  2. Our team will review the request.

  3. Reverse pickup will be arranged (if available).

  4. Product will be inspected after pickup.

  5. Refund/replacement will be processed if approved.


4. Refund Timeline

Refunds are initiated after the product is inspected.
Refund time after initiation:

  • UPI/Wallet: 1–3 working days

  • Bank/Card: 3–7 working days


5. Order Cancellation

Before Shipping:

You may cancel anytime before the order is shipped.

After Shipping:

Cancellation is not allowed after dispatch.
You may apply for a return after receiving the item (if eligible).


6. Exchange/Replacement

Replacements are provided only if:

  • The same product is in stock

  • Original product is returned and verified

If not available, a refund will be issued.


7. Contact for Returns

? Email: [Your Support Email]
? Phone: [Your Number] (optional)


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